If you are not satisfied with your order, you can return it to us for a refund, within 30 days of receiving the order. You have the right to unpack and check the appearance of the product. A prerequisite for your return to be approved is that your item with any original packaging must be returned in the same condition as when you received it, i.e. in essentially unchanged condition. If the product you ordered requires assembly, it must be unassembled for your return to be approved. There is a return fee of £19 for small items and £150 for larger items (e.g. furniture and certain lamps). The return fee  is deducted from the amount that is refunded to you when we have received and processed the return at our warehouse.