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I want to register a return

If you are not satisfied with your order, you can return it to us for a refund, within 30 days of receiving the order. You have the right to unpack and check the appearance of the product. A prerequisite for your return to be approved is that your item with any original packaging must be returned in the same condition as when you received it, i.e. in essentially unchanged condition. If the product you ordered requires assembly, it must be unassembled for your return to be approved. There is a return fee of £19 for small items and £150 for larger items (e.g. furniture and certain lamps). The return fee  is deducted from the amount that is refunded to you when we have received and processed the return at our warehouse.

I want to register a claim

We abide by Swedish consumer law (Konsumentköplagen), which means you have the right to make a claim for three years after you have received a faulty item. This is provided you have followed any relevant instructions for care and have handled the products with normal caution and care. If the package and/or contents are damaged when you receive it, report it immediately to the shipping company and register a claim with us.